Gainsborough: Citizens’ Advice Bureau makes move across town

The new Guildhall at Marshalls Yard.
The new Guildhall at Marshalls Yard.

The West Lindsey Citizens’ Advice Bureau service has moved to its new home at the Guildhall this week.

As of Monday 1st June, anyone needing advice on issues like debt, benefits, housing, employment and other areas of the law, can visit the team at the West Lindsey District Council offices in Marshall’s Yard.

Coun Owen Bierley, chair man of the council’s prosperous communities committee, said: “We’re delighted to welcome the CAB to our public service hub, as we are continually looking to make it easier for residents to access services.”

Citizens Advice had been based in premises on North Street for 40 years, but had outgrown the office and its outmoded facilities.

They will now join other key services such as Job Centre Plus, Volunteer Centre and Lincolnshire County Council’s Children’s and Adult Services departments in a combined public services hub.

The bureau will be open for face-to-face drop-ins on Mondays, 9.30am to 1.30pm, and Wednesdays, 10am to 2pm.

Advice by appointment is available Monday to Thursday.

An advantage of the new premises is an increased number of dedicated phone lines to access Adviceline.

This service allows initial contact with trained assessors who can provide information or and refer clients for face-to-face advice appointments.

Adviceline is crucial in West Lindsey as it allows people in rural areas to make initial contact. It is available Monday to Friday, 10am to 4pm, by calling 03444 111 444.

Citizens Advice relies on volunteers. If you are interested in getting involved, call 01427 810914.