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Increase in Mencap calls

Gainsborough news

Gainsborough news

Mencap has reported a 360 per cent rise in calls and emails to its helpline from Lincolnshire in the past 12 months.

The charity helps people with learning disabilities and their families.

A spokesman said many of the helpline enquiries concerned community care assessments, personal budget advice and eligibility criteria.

Overall calls to the national helpline about community care had increased by 139 per cent in the past 12 months.

In light of this increased demand, Mencap has decided to merge its two helplines into one freephone service, which it believes will make it easier for people with a learning disability to receive the support and information that they need.

You can call Mencap Direct for free on 0808 808 1111, email help@mencap.org.uk or visit www.mencapdirect.org.uk.

 
 
 

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